Help Center
We're here to help you with any questions or issues
Frequently Asked Questions
Answers about downloads, learning, client sign-in, monthly plans and joining the team.
Read the FAQ →AI assistant
Ask the assistant about prices, apps, learning and how the site works.
AI assistant →Still Need Help?
Contact our support team directly and we'll get back to you within 24 hours.
Contact us →Get support
Clients open tickets on their projects; anyone can send us a support request and get a reply by email.
Get support →Frequently Asked Questions
Using the site
How do I download an app from the App Catalogue?
Open the app page and choose Request download access. Enter your email and confirm it with the link we send. When the team approves your request, you get an email with a download link that works for a limited time and number of downloads. Apps with a price can be bought instead, and the link arrives as soon as the payment is confirmed. Mobile apps link to Google Play or the App Store.
How long does a download request take?
We usually review requests within one to two business days and email you either way.
Do I need an account?
No. The learning hub, guided projects, challenges, snippets, playground and dev tools are open to everyone. Clients get private sign-in links by email for their agreements, and team members have their own sign-in.
Where is my learning progress saved?
In your browser only: completed modules, solved challenges, terminal missions, saved snippets and playground code. Nothing is sent to our servers, so another device or cleared site data starts fresh.
How do clients sign in?
When you start a project, we create a client account for your email. Every agreement email has a sign-in button that works once and expires after 30 minutes. You can ask for a new link at any time on the client sign-in page.
How do monthly plans work?
When your agreement includes a monthly plan, we switch it on and you start it from your agreement page. Stripe charges it every month. Manage billing opens the secure Stripe page where you can change your card, download invoices or cancel.
Can I work with PandaDev?
Developers and designers can apply on the Join PandaDev page. We read every application. If we approve yours, you sign an independent contractor agreement online and get a team account.
How do coding challenges work?
Each challenge has a brief and starter code with built-in tests. Solve it in the browser until the tests print "All tests passed", and the challenge is marked solved in your browser. There are no points.
Working with us
How much does a project cost?
Automation projects start around $1,500, reporting dashboards around $2,000 and operations dashboards around $3,500. Business websites start at $799 plus a monthly plan for hosting and support. You get a fixed quote after a free call, before any work starts.
How long does it take?
Most websites launch in 1–4 weeks and web apps in 6–12 weeks, delivered in milestones you can see.
Who owns the code?
For custom builds, you do: once the final payment is made, the code and content are yours, as written in your contract. Ready-made apps come with a license to use and modify the code for your own business.
Do you host and maintain it?
Yes. Monthly plans include hosting, SSL, daily backups, monitoring, security updates and small changes.
Can you work with my existing site or app?
Yes. We can redesign, extend or move an existing project after a quick review of its code and hosting.
Do you build sites in other languages?
Yes. We build multi-language sites, including right-to-left languages; this site itself runs in 12 languages.
Can you work with the software we already use?
Yes. Instead of replacing tools your team knows, we connect to them through their official APIs (for example QuickBooks, Shopify, Stripe or Salesforce) and build the reports and workflows they are missing.
Pricing and payments
What does the monthly plan cover?
Hosting, SSL, daily backups, security updates, uptime monitoring and the content edits included in your plan.
Can I change plans later?
Yes. Upgrade at any time and pay only for the extra setup work, quoted before we start.
Do you build mobile apps and custom software?
Yes. Mobile apps, dashboards, automation and integrations are quoted per project after a short questionnaire.
Are there hidden fees?
No. Domain names and paid third-party services (for example SMS or premium plugins) are billed at cost and agreed in advance.
How do I start?
Click Start a project, answer a few questions and review your contract online. Work starts after the deposit.